rs786cm Privacy Policy

1 Introduction

rs786cm ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access or use the rs786cm platform at rs786cm.net. This Privacy Policy describes the types of personal information we collect from players, how that information is used, with whom it may be shared, and the rights available to you regarding your personal data.

This policy applies to all players who access rs786cm from Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities — as well as players accessing the platform from any other permitted jurisdiction. It applies to all interactions with rs786cm, including account registration, KYC verification, deposits and withdrawals, casino gameplay, sports betting, customer support communications, and marketing interactions.

By registering an account with rs786cm or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the rs786cm platform and contact our support team to close your account.

2 Data Controller

For the purposes of applicable data protection legislation, rs786cm is the data controller responsible for the personal information collected through the rs786cm platform. As data controller, rs786cm determines the purposes for which and the manner in which personal data is processed.

rs786cm operates under an international online gaming licence, and our data processing activities are conducted in compliance with the data protection obligations imposed by that licensing regime. Where our operations involve processors or sub-processors located in different jurisdictions, appropriate contractual safeguards are in place to ensure equivalent levels of data protection.

For all data protection enquiries, requests to exercise your rights, or complaints regarding our data processing practices, please contact our Data Protection team using the contact details provided in Section 15 of this policy.

3 Data We Collect

3.1 Registration Data

When you create an rs786cm account, we collect the following information: your full legal name as it appears on your CNIC, your date of birth, your CNIC number, your Pakistani mobile number, your email address, your city and province of residence, and your chosen account password (stored in hashed format — never in plain text).

3.2 Identity Verification (KYC) Data

To comply with our obligations under our international gaming licence and applicable anti-money laundering regulations, we collect identity verification documents including a copy of your CNIC (front and back), proof of address documents such as utility bills or bank statements issued within the last three months, and proof of payment method ownership such as a screenshot of your JazzCash or EasyPaisa wallet or a recent bank statement from HBL, UBL, Meezan Bank, or another registered Pakistani bank.

3.3 Transaction Data

We collect records of all financial transactions conducted through your rs786cm account, including deposit amounts, withdrawal requests, payment method details (mobile wallet numbers and bank account numbers in masked format), transaction timestamps, and transaction reference numbers. Full payment card numbers are never stored by rs786cm.

3.4 Gaming Activity Data

We maintain records of your gameplay activity on the rs786cm platform, including games played, bet amounts, outcomes, session durations, and responsible gaming tool usage. This data is used for account management, dispute resolution, fraud prevention, and regulatory reporting purposes.

3.5 Technical and Device Data

We automatically collect certain technical information when you access the rs786cm platform, including your IP address, device type and model, operating system, browser type and version, screen resolution, and session timestamps. This information is used for security monitoring, fraud detection, and platform performance optimisation.

3.6 Communications Data

We retain records of all communications between you and rs786cm, including live chat transcripts, email correspondence, and support ticket records. These records are retained for a minimum period required by our licensing obligations and may be used in dispute resolution processes.

4 How We Use Your Data

rs786cm uses the personal data we collect for the following specific purposes:

rs786cm will not use your personal data for any purpose incompatible with those listed above without obtaining your prior consent or establishing a new lawful basis for processing as described in Section 5.

5 Legal Basis for Processing

rs786cm processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract we have with you as an rs786cm account holder, including account management, payment processing, and customer support.
• Legal obligation: Processing required to comply with our obligations under our international gaming licence, anti-money laundering regulations, and other applicable legal requirements, including KYC verification and regulatory reporting.
• Legitimate interests: Processing carried out for rs786cm's legitimate business interests, including fraud prevention, platform security, and improving the rs786cm product, where these interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications, non-essential cookies, and certain analytics activities, which you may withdraw at any time without affecting the lawfulness of processing prior to withdrawal.

6 Data Sharing

rs786cm does not sell your personal data to any third party. We may share your personal data with the following categories of recipients only where strictly necessary and subject to appropriate data processing agreements:

• Payment processors: JazzCash, EasyPaisa, Raast, 1LINK, and banking partners including HBL, UBL, and Meezan Bank, for the purpose of processing your deposits and withdrawals. These providers receive only the minimum data necessary to complete the transaction.
• KYC and identity verification providers: Third-party identity verification services that assist rs786cm in verifying your CNIC and confirming your age. These providers are contractually prohibited from using your data for any purpose other than providing verification services to rs786cm.
• Fraud prevention and security services: Specialist providers that assist rs786cm in detecting and preventing fraudulent activity, account takeover attempts, and money laundering.
• Game content providers: Third-party casino game studios and sports data providers that supply the games and live betting markets available on rs786cm. These providers may receive aggregated, non-identifiable session data for product improvement purposes only.
• Regulatory authorities: rs786cm's licensing authority and any other regulatory body to which we are obligated to report under applicable law. Such disclosures are made only to the extent required by our legal obligations.
• Legal and professional advisors: Lawyers, accountants, and other professional advisors engaged by rs786cm in connection with the operation of our business, where such disclosure is necessary and subject to professional confidentiality obligations.

All third-party recipients of rs786cm player data are subject to contractual data processing agreements that require them to process personal data only on our documented instructions and to maintain appropriate technical and organisational security measures.

7 International Data Transfers

As rs786cm operates under an international gaming licence, some of your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, rs786cm ensures that appropriate safeguards are in place to protect your data, including standard contractual clauses approved by the relevant regulatory authority and binding corporate rules where applicable.

rs786cm does not transfer personal data to any jurisdiction that does not provide an adequate level of data protection without first implementing appropriate contractual safeguards as described above. If you would like further information about the specific safeguards applicable to any international data transfer affecting your personal data, please contact our Data Protection team using the details in Section 15.

8 Data Retention

rs786cm retains your personal data for the periods set out below, after which data is securely deleted or anonymised:

• Active account data: Retained for the duration of your rs786cm account and for a period of 5 years following account closure, as required by our gaming licence and anti-money laundering obligations.
• KYC verification documents: Retained for a minimum of 5 years from the date of verification or from the date of the last transaction, whichever is later, in accordance with our licensing requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction for financial audit and regulatory reporting purposes.
• Communications records: Live chat transcripts and email records are retained for 2 years from the date of the communication, unless the subject matter is connected to an open dispute, in which case records are retained until the dispute is resolved and any applicable appeal period has elapsed.
• Technical and device data: Retained for 12 months from collection for security monitoring purposes, after which it is aggregated and anonymised.
• Marketing consent records: Retained for the duration of your account and for 2 years following account closure as evidence of consent.

9 Cookies & Tracking Technologies

9.1 Types of Cookies Used

rs786cm uses the following categories of cookies and similar technologies on the platform:

• Strictly necessary cookies: Essential for the operation of the rs786cm platform, including session management, login authentication, and security functions. These cookies cannot be disabled without impairing core platform functionality.
• Performance and analytics cookies: Used to collect aggregated, anonymised information about how players use the rs786cm platform, including which pages are visited most frequently and where players encounter errors. This data is used solely to improve platform performance.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming limits, to provide a personalised experience on the rs786cm platform.

9.2 Cookie Management

You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the rs786cm platform. rs786cm does not use third-party advertising cookies or behavioural tracking cookies for cross-site advertising purposes.

9.3 Local Storage

In addition to cookies, rs786cm may use browser local storage to maintain session preferences and improve platform performance. Local storage data is stored on your device and can be cleared at any time through your browser settings.

10 Children's Privacy

The rs786cm platform is strictly for adults aged 21 and above. rs786cm does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process for all rs786cm accounts. If rs786cm discovers that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all data will be deleted (to the extent permitted by legal obligations), and any deposited funds will be returned to the originating payment method following investigation.

If you are a parent or guardian and believe that a minor in your care has registered an rs786cm account, please contact our support team immediately so that we can take appropriate action. We take underage gambling extremely seriously and cooperate fully with any investigation into potential underage access.

11 Security Measures

rs786cm implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and rs786cm servers;
• AES-256 encryption at rest for all sensitive personal data stored in rs786cm databases, including KYC documents and payment details;
• Password hashing using industry-standard bcrypt or Argon2 algorithms — rs786cm never stores your password in recoverable form;
• Two-factor authentication (2FA) available to all rs786cm players for additional account security;
• Access controls and role-based permissions ensuring that only authorised personnel with a documented business need can access player personal data;
• Penetration testing and security audits conducted regularly by independent third-party security firms;
• 24/7 security monitoring and intrusion detection systems to identify and respond to potential security incidents promptly.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, rs786cm will notify you and the relevant regulatory authority in accordance with our legal obligations, without undue delay and in any case within the timeframes required by applicable law.

12 Your Rights

Subject to applicable law and our legal retention obligations, you have the following rights regarding your personal data held by rs786cm:

• Right of access: You may request a copy of all personal data rs786cm holds about you. We will respond to verified access requests within 30 days.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your rs786cm account. Basic profile corrections can be made directly within your account settings; corrections to KYC data must be submitted via our support team with supporting documentation.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other lawful basis applies), or where you object to processing and there are no overriding legitimate grounds. Mandatory retention obligations under our gaming licence and anti-money laundering requirements may limit the scope of erasure in some cases.
• Right to restriction of processing: You may request that rs786cm restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is being verified following a rectification request.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contractual necessity.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, in which case rs786cm will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact our Data Protection team using the contact details in Section 15. We may require you to verify your identity before processing a rights request. We will respond to all verified requests within 30 days of receipt.

13 Marketing Communications

rs786cm will only send you marketing communications — including promotional emails, SMS notifications about bonuses, and push notifications about PSL betting markets, casino promotions, and new game releases — where you have provided explicit consent during registration or subsequently opted in through your account settings.

You may withdraw your marketing consent at any time by:

• Updating your communication preferences in your rs786cm account settings;
• Clicking the unsubscribe link in any marketing email;
• Replying STOP to any promotional SMS;
• Contacting our support team via live chat and requesting removal from all marketing lists.

Withdrawal of marketing consent will be actioned within 5 business days. Please note that withdrawing marketing consent does not affect transactional communications such as deposit confirmations, withdrawal notifications, or security alerts, which rs786cm will continue to send as they are necessary for the operation of your account.

14 Policy Amendments

rs786cm reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, our licensing obligations, data processing practices, or platform functionality. Where amendments are material, rs786cm will provide at least 14 days' advance notice via email to your registered address and via a prominent notice on the rs786cm platform.

The effective date of the current version of this Privacy Policy is displayed at the top of this document. We recommend that you review this policy periodically to stay informed of how rs786cm is protecting your personal data. Continued use of the rs786cm platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

15 Contact & Complaints

For all data protection enquiries, rights requests, or privacy-related complaints, please contact the rs786cm Data Protection team through the following channels:

• Live Chat: Available 24/7 via the rs786cm platform in English and Urdu. Select "Data & Privacy" as the enquiry category.
• Email: [email protected] (plain text — not a clickable link) with the subject line "Privacy Request – [Your Account Username]".
• Response Time: All verified privacy requests will receive an initial acknowledgement within 48 hours and a substantive response within 30 days of identity verification.

If you are not satisfied with rs786cm's response to your privacy complaint, you have the right to escalate the complaint to the relevant data protection supervisory authority in your jurisdiction or to the supervisory authority of the jurisdiction in which rs786cm holds its gaming licence.

This Privacy Policy was last reviewed and approved by the rs786cm Data Protection Officer on 1 January 2026.